The People. The Place. Maui.
Campaign Overview
The Maui Emergency Marketing Campaign is a coordinated effort to support Maui's tourism recovery and restore visitor confidence statewide. Funded by the Hawaiʻi Tourism Authority (HTA) and executed by the Hawai'i Visitors and Convention Bureau (HVCB), this comprehensive initiative addresses critical recovery needs that impact the entire state's visitor industry ecosystem.
Focusing efforts on Maui, the campaign will stimulate travel demand as early as this summer and through the end of 2025—with the intent to support local businesses and, thereby, preserve jobs in the state's most important economic driver. Read more HERE.
Campaign Duration: July 2025 through the end of the year
Last updated: October 2025
Key Initiatives
National Wholesaler/OTA Program
Strategic partnerships with major travel wholesalers and OTAs selling Hawaiʻi vacation packages that prioritize Maui. See the Resources section below for detailed plans and the latest updates.
Targeted Media Campaigns
Destination brand marketing showcasing Maui's distinct offerings through social campaigns and public relations efforts.
- Social Media: Organic storytelling and paid amplification on Instagram, Facebook, YouTube, and TikTok; geo-targeted to high-intent travelers in Los Angeles, San Francisco, and San Diego
- Public Relations: High-impact coverage through a series of regional TV segments featuring Maui native Chelsea Davis, media visits, and participation in IMM LUX.
Enhanced Programs
- Hawaiʻi Special Offers Program with conversion-focused, paid digital media targeting key West Coast markets, as well as owned media channels with national coverage.
- MCI incentives to drive group business to Maui for 2025–2026
Get Involved
Businesses statewide are encouraged to stay engaged and support the campaign by:
- Partnering in wholesaler and OTA programs
- Submitting offers to the Hawaiʻi Special Offers Program and updating as needed
- Hosting travel writers for future editorial opportunities
Resources & Information
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View the full presentation detailing campaign strategy, timeline, and participation opportunities.
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Download marketing materials, brand guidelines, and promotional assets for industry partners HERE.
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Program Details:
- Investments range from $250,000 - $1,000,000 for each partner.
- Promotion period: 1 June – 15 December 2025
- Booking period: 2025 and 2026
- Utilize integrated consumer-facing tactics, augmented by trade executions, that target high-intent travelers to drive business through the distribution channel.
- Require enticing consumer offers of a minimum 20% value (i.e. 5th night fee) to incentivize bookings.
Topline information on each partner’s plans:
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National Wholesaler/OTA Program
A variety of marketing initiatives from national wholesaler and OTA partners are running through December 2025. Sample creative assets include:




Direct Booking Program
To complement national wholesaler efforts, the Hawaiʻi Special Offers Program
features accommodations and activities across Maui Nui. The program is driving direct bookings through:- Two flights of paid media (May-June and September-November) that direct consumers to the Special Offers page
- Targeted advertising to consumers in Hawai‘i’s top-producing markets
- Compelling offers with a minimum 20% discount requirement
Members can continue to submit and update offers.
Social Media Highlights- Geo-targeted campaigns on Instagram, Facebook, YouTube, and TikTok drive traffic to the Hawai‘i Special Offers landing page.
- Enhanced creative assets leverage existing content with stronger calls-to-action directing users to the Special Offers page.
- New Maui ambassador video series features respected local voices who address visitor misconceptions and share meaningful ways to support Maui's communities, including:
- Archie Kalepa and Napua Silva
- Cody Pueo Pata and Anna Kahalekulu


Public Relations Highlights
- Editorial series with Maui journalist Chelsea Davis aired across major regional TV outlets (CBS LA, Portland FOX, Phoenix CBS, etc.) in September, featuring five segments:
- As ‘Chief of War’ brings global attention to Hawaii, Native Hawaiians urge respect for sacred places like Iao Valley
- Wailuku First Friday celebrates local vendors, talent, community
- Life returns to Lahaina’s Front Street 2 years after wildfires
- These mom-and-pop shops on Maui continue to thrive 100 years later
- Maui Tropical Plantation offers education and adventure


- Maui press trip (11-15 Sept.) hosted journalists from Forbes, Fodor’s, Tripadvisor, and AFAR to experience Maui’s firsthand, generating coverage including:
- Hawaii.com: The Ultimate Guide to Hawaiʻi Canoe Crops
- Hawaii.com: The History of Poke
- Hawaii.com: 3 Must-Try Restaurants on Maui – Editor’s Picks
- IMM LUX (1-2 Oct.) facilitated 92 appointments with top national publications, including Robb Report, Travel + Leisure, and Condé Nast Traveler.
- Entertainment Tonight’s “Maui Week” (10-14 Nov.) will feature dedicated daily segments showcasing Maui
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Browse Market Insights for the latest visitor data.
Overall
- Maui island-wide occupancy increased 6.7 percentage points year-over-year in August 2025, while the Lahaina/Kāʻanapali/Kapalua region reached 61.2% occupancy (up from 50.8% in August 2024)
- Two consecutive months of growth with occupancy climbing 6+ percentage points year-over-year in both July and August, reversing a 1.7% decline in June
Direct Booking Program
- 82 Maui Nui offers (73 accommodations, 9 activities)
- 248 statewide offers (215 accommodations, 33 activities)
- 105M+ targeted impressions delivered through mid-October in Hawaiʻi's top-producing markets
- 222,000 clicks to the landing page, exposing travelers to partner offers
Social Media
- 29.3M impressions with 4.7M video views and 88.7K clicks to the Hawaiʻi Special Offers page
- YouTube keyword intent campaign drove 85% of traffic to the Special Offers page
- TikTok Top Feed activation is forecasted to reach 1.9M high-intent travelers and generate 5.2M impressions in the Los Angeles market
Public Relations
- Editorial series with Chelsea Davis reached 12M+ impressions across television, livestream, and social media, generating over $700,000 in earned media value.
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Wholesaler Campaign: Gina Chun, Senior Director, Advertising and Marketing Programs, gchun@hvcb.org
Hawai‘i Special Offers: HVCB Membership, membership@hvcb.org
Social Media: Marisa Wong, Social Media Director, mwong@hvcb.org
Public Relations: Lei-Ann Field, Senior Director, Public Relations and Communications, lfield@hvcb.org