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The People. The Place. Maui.

 


 

Campaign Overview

 

The Maui Emergency Marketing Campaign is a coordinated effort to support Maui's tourism recovery and restore visitor confidence statewide. Funded by the Hawaiʻi Tourism Authority (HTA) and executed by the Hawai'i Visitors and Convention Bureau (HVCB), this comprehensive initiative addresses critical recovery needs that impact the entire state's visitor industry ecosystem.

Focusing efforts on Maui, the campaign will stimulate travel demand as early as this summer and through the end of 2025—with the intent to support local businesses and, thereby, preserve jobs in the state's most important economic driver. Read more HERE.

Campaign Duration: July 2025 through the end of the year
Last updated: October 2025

 

Key Initiatives

 

National Wholesaler/OTA Program
Strategic partnerships with major travel wholesalers and OTAs selling Hawaiʻi vacation packages that prioritize Maui. See the Resources section below for detailed plans and the latest updates.

Targeted Media Campaigns
Destination brand marketing showcasing Maui's distinct offerings through social campaigns and public relations efforts.

  • Social Media: Organic storytelling and paid amplification on Instagram, Facebook, YouTube, and TikTok; geo-targeted to high-intent travelers in Los Angeles, San Francisco, and San Diego
  • Public Relations: High-impact coverage through a series of regional TV segments featuring Maui native Chelsea Davis, media visits, and participation in IMM LUX.

Enhanced Programs

  • Hawaiʻi Special Offers Program with conversion-focused, paid digital media targeting key West Coast markets, as well as owned media channels with national coverage.
  • MCI incentives to drive group business to Maui for 2025–2026

 

Get Involved

 

Businesses statewide are encouraged to stay engaged and support the campaign by:

 

Resources & Information

  • View the full presentation detailing campaign strategy, timeline, and participation opportunities.

     

  • Download marketing materials, brand guidelines, and promotional assets for industry partners HERE.

  • Program Details:

    • Investments range from $250,000 - $1,000,000 for each partner.
    • Promotion period: 1 June – 15 December 2025
    • Booking period: 2025 and 2026
    • Utilize integrated consumer-facing tactics, augmented by trade executions, that target high-intent travelers to drive business through the distribution channel.
    • Require enticing consumer offers of a minimum 20% value (i.e. 5th night fee) to incentivize bookings.

     

    Topline information on each partner’s plans:

  • Browse Market Insights for the latest visitor data.

     

    Overall

    • Maui island-wide occupancy increased 6.7 percentage points year-over-year in August 2025, while the Lahaina/Kāʻanapali/Kapalua region reached 61.2% occupancy (up from 50.8% in August 2024)
    • Two consecutive months of growth with occupancy climbing 6+ percentage points year-over-year in both July and August, reversing a 1.7% decline in June

     

    Direct Booking Program

     

    • 82 Maui Nui offers (73 accommodations, 9 activities)
    • 248 statewide offers (215 accommodations, 33 activities)
    • 105M+ targeted impressions delivered through mid-October in Hawaiʻi's top-producing markets
    • 222,000 clicks to the landing page, exposing travelers to partner offers

     

    Social Media

    • 29.3M impressions with 4.7M video views and 88.7K clicks to the Hawaiʻi Special Offers page
    • YouTube keyword intent campaign drove 85% of traffic to the Special Offers page
    • TikTok Top Feed activation is forecasted to reach 1.9M high-intent travelers and generate 5.2M impressions in the Los Angeles market

     

    Public Relations

    • Editorial series with Chelsea Davis reached 12M+ impressions across television, livestream, and social media, generating over $700,000 in earned media value.
  • Wholesaler Campaign: Gina Chun, Senior Director, Advertising and Marketing Programs, gchun@hvcb.org

     

    Hawai‘i Special Offers: HVCB Membership, membership@hvcb.org

     

    Social Media: Marisa Wong, Social Media Director, mwong@hvcb.org

     

    Public Relations: Lei-Ann Field, Senior Director, Public Relations and Communications, lfield@hvcb.org