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benefits & services

Table of Contents

HVCB Membership
With Membership in the HVCB come privileges, opportunities and responsibilities. These pages provide a complete list of benefits and services that are available through various HVCB membership programs. To take a more active role, please consider:

The Board of Directors
Active members are eligible for nomination to serve on the following:

  • HVCB Board of Directors
  • HVCB Island Chapters' Board of Directors
Bids Quotes & Contracts
We provide members in the appropriate business categories the opportunity to submit bids and quotes for our projects. Contracts are awarded according to the following criteria:
  • Vendor meets job requirements
  • Review of past assignments
  • Budget constraints

For more information about board nominations, bids, quotes, or contracts, contact the Membership Department. Telephone: (808) 923-1811, Fax (808) 924-0294.

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Island Chapter Opportunities

Island Specific Publications
Chapter offices on the islands of Oahu, Maui, Kauai and the Big Island of Hawaii promote the state of Hawaii and the uniqueness of each island.

  • Hawaii's Big Island, Official Vaction Planner
    This directory features HVCB members on the Big Island who provide accommodations, restaurants, airlines, car rental, tour operators, activities and attractions, wedding planners and related visitor services. Big Island products, major events, history, culture, music, and recreation are also featured. Travel directories are available by calling (800) 648-2441. Distribution is 100,000 copies annually.
  • Kauai's Vacation Planner
    This fulfillment piece, used in all Kauai promotions, includes a description of the island's five major districts and a calendar of events. It also lists accommodations, activities and attractions, airlines, car rentals, destination associations, golf courses, wedding and honeymoon planners, and retail shopping centers. Vacation Planners are available at (800) AH-KAUAI. Distribution is 150,000 copies annually.
  • Maui Vacation Planner
    This comprehensive travel planner includes information about the Tri-Islands of Maui, Molokai and Lanai. It includes information such as accommodations, dining, shopping, recreation, attractions and events. Stories about Maui's geographic regions, history, legends, culture, agriculture and more are also featured. Copies may be obtained by calling (800) 525-MAUI. Distribution is 225,000 copies annually.
  • Oahu Vacation Planner
    The Oahu Travel Planner offers our visitors insight to our beautiful island's culture, land, and people. Helpful hints to simplify their travel plans include suggestions regarding outdoor activities, cuisine, art and history, events and festivals, and touring our north, south, west, and east shores. Call 1-877-525-OAHU for a free copy. Distribution is 150,000 copies annually.
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Marketing Opportunities in HVCB Publications
HVCB produces a variety of guides, travel planners and advertising inserts. Participating in these publications can multiply the value of your marketing dollars.

HVCB Marketing Guides
Based on your business type, your services may be listed in the following publications:

  • Visitors Guide to The Islands of Aloha
    is distributed to potential visitors and provides information about the diversity of Hawaii. Distribution is approximately 325,000 copies annually.
  • The Travel Professionals Guide to Hawaii
    The Travel Professionals Guide to Hawaii is recognized as the only complete directory to the Hawaii travel product. Published in January and July, the Guide includes accommodations, tour companies, activities, shows, restaurants, and attractions, with up-to-date rates and retail commissions. For travel agents, it is an indispensable tool for selling Hawaii vacations. For advertisers, it is a unique, cost-effective way to reach Hawaii-producing travel agents. HVCB members receive a 10% discount on published rates. Primary distribution is controlled circulation to 25,000 Hawaii-producing travel agents - an exclusive database qualified by agency affiliation and volume of Hawaii business. The Guide is also mailed as a response piece to all HVCB travel agent inquiries.

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Corporate Meetings & Incentives
Hawaii has a proven record for being a great corporate meetings and incentive travel destination. The following HVCB publications and marketing opportunities help to keep members--and their customers--informed.

  • Corporate Meetings & Incentives Official Planner's Guide
    Informs meeting planners about meeting facilities and services provided by members. Distribution is approximately 25,000 copies annually.
  • Online CMI Calendar
    This marketing tool offers a chronological listing of meetings confirmed in Hawaii. It contains logistics and contact information for meeting planners (login required).
  • CMI Internet Site
    For further and more up to date information on corporate meetings and incentive programs planned for Hawaii, contact CMI at (808) 924-0270, or click on our web site at www.meethawaii.com
  • Meetings, Incentives, Conventions & Exhibitions (MICE) Guide        Based on our Westbound Guide to Meetings, Conventions and Incentives publication, the MICE Guide is translated into: (1) Chinese traditional for Taiwan; (2) Chinese simplified for China; (3) Korean; and (4) Japanese. HVCB is committed to growing Hawaii’s business from Asia, and the MICE Magazine will specifically target businesses in Asia that have an interest in bringing meetings and incentive travel to the state of Hawaii. 

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Marketing Opportunities Through HVCB Promotions & Events
Each year, the Bureau creates a marketing calendar to chart our strategic initiatives in all of our major market areas. It's helpful for members who want to join in our cooperative marketing efforts, or who want to take advantage of the energy created by HVCB programs to run their own price-pointed advertising in the selected markets.

Promotional Literature
Members may order promotional literature by contacting our fax request line at
(800) VISIT-HI (847-4844) or here on our web site.

 

Luncheon & Special Events
Members are invited to attend our annual luncheon, and other special events.

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Marketing Opportunities in Online Marketing
HVCB is actively involved in many different areas of information technology. Among the first destinations to promote actively on the Internet, www.gohawaii.com contains more than 700 pages.

World Wide Web Site
The World Wide Web provides a graphical "point & click" interface to the Internet. HVCB's web site provides generic information about Hawaii (i.e., convention services, culture, activities, attractions, points of interest, calendar of events, etc.) but more importantly, we provide free hypertext links to our members who have a home page on the Internet. The HVCB's Consumer website is www.gohawaii.com, and our general e-mail address is info@hvcb.org.

 

Internet Links
Because the HVCB is a non-profit organization, it can participate on the broad non-commercial level of the Internet, while still providing links (or pointers) to our members for commercial purposes. Every HVCB member is entitled to at least one hypertext link from our consumer website, gohawaii.com as a benefit of membership. This allows you to have a 24 hour per day, 7 day per week "virtual storefront" for your business.

If you would like to participate, please contact the Membership Department at (808) 924-0267 or e-mail membership@hvcb.org.

Kahe Wale
This electronically transmitted monthly newsletter, informs members, media and community leaders of Hawaii of travel news, features and HVCB activities. It includes research updates, a roll call of new and renewing members and highlights of member services. Reach fellow HVCB members by submitting a Member-to-Member lising once per year. This is your opportunity to describe your product, service or partnership idea to the HVCB community.

E-newsletters

Advertise in the Islands of Aloha Express monthly e-newsletter, sent to over 200,000 opt-in leisure consumers each month. The E-xpressly for Travel Professionals monthly e-newsletter, is sent to an average 55,000 opt-in travel agents each month. The Consumer E-Reponse Program is a customized and automated e-mail response program that generates exposure for your business through the information request process on gohawaii.com.

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Special Marketing Programs and Materials

Advertising Campaigns
These programs are a cooperative effort which will allow you to help promote Hawaii while presenting your commercial message. It allows the HVCB to build Hawaii's image while you grab the customer's attention. Advertising campaigns include television, newspaper and magazine insert opportunities. To participate, e-mail the HVCB Director of Consumer Marketing or contact her via phone at (808) 924-0221 or fax (808) 924-0291.

Ke Kula O Hawaii: Travel Agency Training
The HVCB offers the Ke Kula O Hawaii, an Online Self-study Program . These informative, interactive, fun workshops focus on Hawaii geography, history, culture and sites of interest, while helping agents improve selling skills like overcoming objections. As certified Hawaii Destination Specialists, agents receive consumer sales leads from the HVCB 1-800 number and web site inquires. As soon as the agent books any client to Hawaii, they can request a free welcome packet. Their client will receive a pre-departure, customized newsletter from the HVCB highlighting island events and activities. They'll also receive a E Komo Mai Welcome Guidebook. The Welcome Guidebook is a collection of dynamic content and special offers from golf, activities, attractions, shopping, and dining companies, personalized and available only for customers booking their vacations through a certified HVCB Hawaii Destination Specialist travel agent. HVCB members are encouraged to participate in this free program. Click here to learn more.

HVCB Member Logo
With written approval, members may include the HVCB member logo on brochures, letterhead, business cards, etc. Proudly displaying your membership in the HVCB helps to establish your reputation with your customers and business associates. Contact Membership at membership@hvcb.org or via phone at (808) 924-1811 or fax (808) 924-0294 for more information.

Brochure Racking
Members may provide their brochures to our visitor information office in Waikiki. Please mail brochures to: Membership at 2270 Kalakaua Ave. Honolulu HI, 96815. For more details, contact the Membership Department at (808) 923-1811.

Mailing Service and Member-To-Member Program
For a nominal fee, you may target other members to receive your marketing and/or informational pieces, via electronic broadcast or receive printed labels for a traditional direct mailout. To request a quote, contact the Membership Department at (808) 923-1811.

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HVCB Resources & Research
"Look before you leap" --  HVCB's Market Trends Department offers insight into how to extend your marketing dollars.  As a member, you have access to Market Trends Online - your one-stop source for the latest in HVCB market research and analysis.   The regularly updated website includes special reports and presentations, such as daily passenger volume, Island-specific arrivals from the top U.S. metropolitan areas, and travel forecast links. 

Market Trends Statistics
The Market Trends Department provides members with general or detailed statistics on visitors to Hawaii and overall industry trends. Information is available through various levels of membership programs.

Database
Members may buy mailing lists at a discount from our extensive database of potential Hawaii visitors who have called our 1-800-GO-HAWAII number or logged on to our web site at www.gohawaii.com to request Islands of Aloha information. For more information, contact (808) 924-0241.

Tourism Industry Update
A  regular e-newsletter briefing of travel news and developments affecting Hawaii's visitor industry, compiled by the HVCB Market Trends Department.

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Public Relations
HVCB's Public Relations Division assists in branding Hawaii by encouraging positive editorial coverage. The division liaises with North America print, broadcast and web media, providing news and information about Hawaii and its varied experiences. It also assists select qualified media with travel expenses and/or itineraries to visit the Islands for further research resulting in coverage. Members are encouraged to keep the PR Division informed of news and events that can be incorporated into their Media materials.

Keep HVCB's PR/Communications Director updated about new products and services that are offered by your company.  Please mail your information to: 

Darlene Morikawa

2270 Kalakaua Avenue, Suite 801

Honolulu, HI 96815

Email: dmorikawa@hvcb.org

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